Sharon Prajzner

Business Analyst with UX Knowledge and Customer Service Experience with interests in regenerative agriculture, sustainable living, and eco-business

Role
Customer Service Specialist at Willington Nameplate
Location
Hartford, CT, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sharon Prajzner

Digital Experience Platform Leader with expertise in cohesive solutions across multiple channels. I bridge business objectives with user needs through human-centric design, value stream analysis, and agile methodologies. My areas of focus include- Agile product management that delivers incremental value while maintaining a long-term vision - User experiences across web, mobile, email, and print channels informed by research and iterative prototyping - Design systems and standards that balance efficiency, brand consistency, and compliance requirements I work effectively in collaborative, cross-functional environments connecting marketing, product, technology, user experience, and operations. With 15+ years of experience and a commitment to continuous learning, I help teams enhance both user experiences and business results through practical, sustainable solutions. My unique blend of business acumen, technical knowledge, and design thinking has enabled me to succeed under various titles. If your organization needs someone who can unite Agile leadership, Product Management, UX/DX/CX expertise, and collaborative value stream optimization in a relationship-centric environment, let\'s connect to discuss how I can help your team achieve its strategic objectives.

Experience

  1. Customer Service Specialist

    Willington Nameplate

    Jun 2025 — Present · Stafford, CT, US

Education

  • Asnuntuck Community College

    General Studies

    2012 — 2014

  • Bay Path University

    BS (Incomplete)

    2014 — 2017

  • College of Saint Rose

    Bachelor of Arts - BA

    1994 — 1998

Skills

  • Vendor Management
  • Microsoft Word
  • Veterinary Technology
  • Advertising
  • Veterinary Nursing
  • Insurance
  • Communication
  • Tube Feeding
  • Management
  • Vaccinations
  • Lean Tools
  • Sales
  • Team Problem Solving
  • Chemistry
  • Powerpoint
  • Microsoft Excel
  • Marketing
  • Data Analysis
  • Laboratory Skills
  • Venipuncture
  • Leadership
  • Business Analysis
  • Troubleshooting
  • Business Process Improvement
  • Project Management
  • Teamwork
  • Financial Services
  • Customer Service
  • Graphic Design
  • Change Management
  • Training
  • Public Speaking
  • Biology

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