Sharon Keung

Instructional Designer @Tripadvisor

London, GB

Partner with Operations, Knowledge Management, and Quality Assurance teams to identify performance gaps, conduct needs analysis and design targeted training solutions- Lead the revamp of an onboarding curriculum and training boosters to ensure alignment with business objectives and drive measurable results- Design and develop a wide range of training materials, including storyboards, instructional videos, process maps, simulations, games, presentations, learner guides using Articulate Storyline, Rise, Adobe Premiere Pro, Photoshop, Audition, Animate, Genially, and Camtasia- Enable faster decision-making for team leads and trainers by producing a fortnightly AI-powered podcast, reducing time-to-readiness on key business updates- Champion AI adoption across Learning & Development (L&D) by piloting tools (e.g. NotebookLM, Gemini, Perplexity, Articulate 360 AI, Murf) and sharing best practices at quarterly L&D Hub, influencing cross-functional uptake.

The Chinese University of Hong Kong

Summer Student at Chung Chi College, Part of the Lee Shiu Socioeconomic Summer Program.

The University of Hong Kong

Master of Science - MS

National University of Singapore

Summer Student at Cinnamon College, Part of the Lee Shiu Socioeconomic Summer Program

Peking University

Summer Student at Yuanpei College, Part of the Lee Shiu Socioeconomic Summer Program.

Lingnan University

Bachelor of Social Sciences

Ying Wa Girls' School

HKALE

Middlesex University

Bachelor's degree