Sharone Malone

IT Team Manager-payments Support @Bank Of Oklahoma

Tulsa, OK, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

IT Team Manager-payments Support @Bank Of Oklahoma

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Tulsa, OK, US

Accountable for quality customer service by insuring assignments are successfully completed within a timely manner and providing solutions to difficult situations.Responsible for training and development, performance evaluation/improvement, and determining appropriated bonuses or terminations. Proven track record in successfully managing and resolving employee concerns while meeting the overall department objectives.

EDUCATION

N/A

Oklahoma State University

Bachelors of Arts

SKILLS

Time ManagementBudgetsMicrosoft ExcelCustomer ServiceProject ManagementLeadership DevelopmentHuman ResourcesEmployee RelationsTrainingProcess ImprovementRecruitingEditingTeam LeadershipShell ScriptingCoachingContent ManagementLeadershipContract ManagementManagementTeam Building

ABOUT SHARONE MALONE

A leader in the banking industry, managing high performance teams who work to mitigate risks, develop process improvements and enhance the customer experience!

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Sharone Malone — IT Team Manager-payments Support at Bank Of Oklahoma in Tulsa, OK, US | Unifers