Sharon Wallace
Improving Performance • Customer Service Excellence • Results Driven…dedicated to providing excellence in customer service and administrative support.
- Role
- Call Center Representative Ii at Ryder System, Inc.
- Location
- Orangeburg, SC, US
- LinkedIn followers
- 500 followers
About Sharon Wallace
Strategic and results-driven Operations and Customer Service Professional with over 9…
Experience
Call Center Representative Ii
Aug 2021 — Present · US
Coordinate maintenance and repair operations across 100+ nationwide service locations, ensuring optimal vehicle performance, compliance, and timely delivery of services.• Serve as a key liaison between customers and technical teams, providing responsive communication and customized solutions that enhance service quality, efficiency, and client satisfaction.
Education
Westwood High School
High School
1983 — 1985
Kaplan University
Associate's Degree
2010 — 2012
Skills
- Medical Billing
- Administration
- Microsoft Office
- Healthcare
- Vital Signs
- Hipaa
- 10-Key Calculator
- Administrative Assistance
- Event Planning
- Excellent Organizational Skills
- Communication
- Computer Skills: Ms Word, Ms Excel, Ms Powerpoint, Ms Outlook, Scribe
- Data Entry
- Filing
- Time Management
- Social Media
- Microsoft Word
- Word Processing and Typing
- Customer Service
- Management
- Powerpoint
- Microsoft Excel
- Customer Satisfaction
- Case Management
- Microsoft Outlook
- Office Administration
- Medical Records
- Outlook
- Computer Proficiency
- Strong Customer Relations Skills
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