Sharonda Hawkins
Digital Product Manager
- Role
- Digital Product Manager at Elevance Health
- Location
- Arlington, TX, US
- LinkedIn followers
- 500 followers
About Sharonda Hawkins
Sharonda is detail-oriented dedicated employee with years of experience in various areas. My expertise includes root cause analysis, customer service, account maintenance, project management, invoice analysis, training, process improvements, and A/R reconciliation. Proficient in MS Office, proven self-starter, able to prioritize as needed and strong analytical time-management skills. Specialties: accounts receivable, billing, contract management, customer relations, customer satisfaction, customer service, customer support, database administration, frame relay, human resources, leadership, logic, lotus notes, mentoring, microsoft office, migration, policy analysis, telephone skills, typing,
Experience
Digital Product Manager
Aug 2022 — Present
Education
Dallas Baptist University
Bachelors, HealthCare Management
2011
Skills
- Project Management
- Salesforce.com
- Troubleshooting
- Wireless
- Team Building
- Management
- Business Process Improvement
- Human Resources
- Contract Management
- Outlook
- Telecommunications
- Analysis
- Analytical Skills
- Program Management
- Mpls
- Vendor Management
- Process Improvement
- Microsoft Excel
- Customer Experience
- Team Leadership
- Customer Service
- Time Management
- Training
- Customer Satisfaction
- Microsoft Office
- Sales
- Invoicing
- Operations Management
- Leadership
- Cross-Functional Team Leadership
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