Sharon Eisenberg
Management Service Technician @California Department of Industrial Relations
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WORK HISTORY
Management Service Technician @California Department of Industrial Relations
Los Angeles, CA, US
Screen phone calls for the LA District Office Main line and route to appropriate personnel.Entering complaints into database and filing. Making labels for folders.Assisting in managing records requests from attorneys and third-party process servers, learning protocols for responding to legal requests.Providing training to newer Management Service Technician in office procedures.
EDUCATION
College of Extended Learning - CSUN's Extension University
Certificate, Graphic Communications
Academy of Art University
BFA, Computer Art - Animation & Visual Effects
California State University, Northridge
BA, Communications, minor Journalism
Alison
Diploma, Project Management
ABOUT SHARON EISENBERG
With over 9 years of quality assurance experience in various industries, I am a skilled Subtitle Tech QC Operator who can adapt to multiple workflows and client requirements. I have worked with major studios such as Disney, Sony, Netflix, NBC and Paramount, reviewing subtitle files for technical accuracy and consistency. I have also gained exposure to post production processes, such as recognizing aspect ratios of footage and following media processing instructions. In addition to my quality assurance skills, I have 10 years of project coordination experience, managing communications between vendors and internal stakeholders, scheduling resources, and assisting in planning stages of department moves. I volunteered in the roller derby community as a committee head of PR/Marketing, and committee member of creative departments including merchandising and design and decorations, and coaching junior skaters, as well as play in a variety of scrimmages. I\'ve also served on the Executive Council of the Los Angeles Chapter of ACM SIGGRAPH as Membership Chair, Vice-Chair/Chapter Executive Producer, and Chair, as well as event producer and procured sponsorship funds. I also have a part-time side business (with limited hours), Rollershirts, in which I\'m the sole proprietor creating graphics for apparel and handcrafts using Photoshop, Illustrator, and/or After Effects, sourcing materials, managing all order fulfillment requests including production, providing proofs to customers, and shipping. I\'m also responsible for all administrative tasks, researching promotional opportunities and selling in person at roller derby games, and sponsoring events. I am passionate about creating and delivering high-quality content and services that meet the needs and expectations of diverse audiences.
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