Sharon Zhao
Vice President - Strategy Manager | Master\'s in Computer and Information Technology
- Role
- Vice President - Strategy Manager at Citizens
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Sharon Zhao
I am an experienced data analytics and business strategy professional with experience in…
Experience
Vice President - Strategy Manager
Dec 2022 — Present · Westwood, MA, US
I drive the management of OKRs/KPIs for our Enterprise Experience divisions where I collaborate with functions such as Payments, Data and Analytics, Marketing, Digital, and ESG to create yearly goals, track performance against targets, and contextualize results for Executive Leadership.I serve as the primary thought partner for our Enterprise Payments function (spearheading strategic initiatives that have achieved 17% year-over-year growth in digital payment transactions and 14% year-over-year growth in payment fee revenue) and Enterprise Data and Analytics function (driving our change-management initiative to modernize our current capabilities and implement a suite of Generative AI use case).I facilitate strategy planning and capital planning with the Finance function across multiple enterprise functions to assess needs, benefits, and allocation of budget and forecast performance.I manage direct reports from our first-year rotational analyst program and have experience onboarding, educating, delegating, and providing formal reviews and feedback.
Education
John Jay Senior High School
High School Diploma
2009 — 2013
NYU Stern School of Business
Bachelor's Degree, Finance and Economics
2013 — 2017
University of Pennsylvania
Master's degree, Computer and Information Technology
2024 — 2026
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