Sharon Smith

Customer Support and Solutions Manager @Xplor Technologies

Darlington, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Apr 2021 — Present

Customer Support and Solutions Manager @Xplor Technologies

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Experienced Customer Support & Solutions Manager, who was responsible for leading the teams to win at the NECCA customer service team awards 2024. Managing across multi product disciplines focusing on the Software and Payments Industry at Xplor Technologies. Skilled in building strong client relationships, resolving issues, and implementing innovative solutions to meet customer needs. Dedicated to delivering exceptional service driving customer success. both directly and indirectly via teams and key stakeholders.

EDUCATION

N/A

Leeds Central School of Beauty

ITEC Distinction

SKILLS

Credit CardsCustomer SatisfactionExceptional People SkillsTeam LeadershipRetail BankingBusiness Relationship ManagementCustomer ExperienceFinancial RiskTeam ManagementCredit RiskCross SellingPrivate BankingCoachingCustomer ServiceMortgage LendingRelationship ManagementStrategic PlanningPerformance ManagementLeadershipConsumer LendingRecruitingBankingManagementPortfolio ManagementBusiness StrategyEmployee Engagement

ABOUT SHARON SMITH

Highly committed, motivated professional, with excellent interpersonal skills. Extremely…

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