Sharon Smart
Business Enablement @EXFO
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WORK HISTORY
Business Enablement @EXFO
Richardson, TX, US
EDUCATION
University of North Texas
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management
ABOUT SHARON SMART
A dynamic regional sales leader offering a track record of accomplishment in propelling top-line growth in both new and established markets. Effectively drives business development with both new clients and existing accounts, introducing new products while promoting the features and benefits of high-end product lines to upgrade product placements with key clients. Provides training leadership and sales strategies to ensure teams achieve on both individual and team goals. Translates proven policies/best practices to drive turnaround and growth of underperforming territories and accounts. EXPERTISE: TERRITORY GROWTH B2B / B2C SALES PRODUCT LAUNCHES CUSTOMER RELATIONS/SERVICE EVENT PLANNING TEAM LEADERSHIP COMMUNICATIONS PRODUCT MARKETING SALES DEVELOPMENT PROJECT MANAGEMENT PRESENTATIONS PROSPECTING ONBOARDING CLIENT RETENTION ACCOUNT MANAGEMENT POLICY EVALUATION PROCESS IMPROVEMENT MANAGEMENT DEVELOPMENT TRAINING & DEVELOPMENT TURNAROUND LEADERSHIP CURRICULUM DEVELOPMENT SELECT CAREER HIGHLIGHTS: • Mentored employees/groups at Cognical Holdings to achieve quota by as much as 109% and earn recognition for Best Conversion Rate (70%) in 2018; additionally, achieved 112% of goal within the first six months of 2019. • Managed TechnolgelWorld’s largest territory, selling high-end boutique mattress and pillow products with retail partners such as CSWo, Mancini’s, Mattress Factory, and BedMart; grew orders and related sales revenue with each client, lifting spend from accounts such as Sit n Sleep from $25K to $1.2M. • Designed and launched a new hire retail sales training program at Mattress Giant that focused on cultivating product knowledge, positive guest interactions, and full customer satisfaction; also developed and rolled out a leadership training program that cultivated management skills and emphasized employee retention. Technical Skills: MS Office, Salesforce.com, Sales Reports, Data Analytics, and Sales Dashboards
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