Sharon Patterson

WORK HISTORY

EDUCATION

ABOUT SHARON PATTERSON

I’m an innovative Operations Manager who can lead large teams spread over wide geographical areas to deliver key financial and operational targets within competitive markets.I consider myself to be a situational leader who can adapt and flex to the requirements of my teams. I have a reputation for increasing team productivity, reducing costs and empowering my teams through a culture of high challenge and support.Over the last 10 years I have worked within financial services, where I have made a huge impact in upskilling managers and ensuring staff wellbeing and equal opportunities across the business.I consider myself to be an idea’s person, I’m always looking for ways to improve and simplify processes which ultimately lead to cost reductions and profit increases. I can formulate commercial plans to deliver branch and regional goals. I specialise in increasing sales and I enjoy working in fast paced ever changing environments. Over the last 5 years I’ve been leading a large team of Store and Cluster Managers, ensuring operational excellence through embedding the business strategy and values of the Virgin Money brand. I consistently coach, mentor and train managers to achieve their potential, strategically directing and influencing decisions across several business functions.I insist on delivering excellent customer experiences and use strong communication skills to manage stakeholder expectations. I enjoy leading major change projects and process improvements to achieve cost savings, increased revenue and enhanced employee engagement. I am always keen to make new connections to share best practice and gain industry insights. If you’d like to have a chat, drop me a message here on LinkedIn.