Sharon McMurdo
Vice President - Consumer Support Services @Mastercard
Irvine, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2023 — Present
Vice President - Consumer Support Services @Mastercard
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GB
SKILLS
Commercial AwarenessMobile CommunicationsPerformance ManagementCrmOutsourcingCall CentersStakeholder ManagementTeam LeadershipCustomer SatisfactionOperations ManagementAccount ManagementChange ManagementTelecommunicationsCustomer ServiceTeam ManagementEmployee EngagementVasBusiness ProcessMobile DevicesContact CentersKpi ReportsCustomer Relationship Management (Crm)Customer ExperienceManagementService DeliveryCoachingTargetsLeadership
ABOUT SHARON MCMURDO
An experienced Leader in Customer Care in B2C working in partnership with key businesses…
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