Sharon L. Evans
Director Client Services
- Role
- Director Client Services at Sedgwick
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Sharon L. Evans
Executing & Managing Impactful Client Service Strategies within Insurance & Benefits…
Experience
Director Client Services
Mar 2023 — Present · US
I am a seasoned client services expert who ensures an organization continuously performs well against client and contractual expectations. I play a key leadership role in ensuring external and internal customers feel prioritized throughout their interactions with my company, and I define objectives or design new processes that improve cross-organizational service. An empathetic and active listener, I am able to translate employee needs into benefits using my deep knowledge of regulatory compliance, healthcare carriers, and common plan structures. Excellent in building key partnerships with internal functions and external stakeholders, I guarantee mutual success in achieving individual client goals and those of the greater organization.
Education
Indiana University South Bend
Marketing/Advertising
Southwestern Michigan College
Associate's degree
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