Sharon Hogg
Customer Experience Manager @Genesis
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WORK HISTORY
Customer Experience Manager @Genesis
Leatherhead, GB
EDUCATION
East Berkshire college
Tourism and Travel Services Management
The Open University
Understanding Management
SKILLS
ABOUT SHARON HOGG
I am passionate about people and providing excellent Customer Service. I have an extensive background in both the Automotive and Events industry’s. I take pride in my work, and get things done with a can do attitude. Always looking for opportunities to grow, I enjoy learning new things and working with new people. I’m currently working at Genesis Motor UK. In a dynamic after-sales environment within the Hyundai UK team. The Genesis Customer Department continues to grow, and i’m pleased to be surrounded by so many dedicated individuals who are determined to improve on and implement new working processes that will ultimately enhance the Genesis Customer journey. During 20••••23 I worked at Honda UK. I had several roles within various departments at the company including Customer Service, Car Sales, PR Events and Aftersales. I have enjoyed working with the Honda car and Power Product dealers on various levels.My various roles at Leaseplan allowed me to grow and develop my people skills. I received a great amount of customer service training which I still use on a daily basis. I understand the importance of looking after the customer and going the extra mile.Currently I am working with Hyundai representing the Genesis Brand as their Customer Service Manager.
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