Sharon Harris
Manager @PwC
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WORK HISTORY
Manager @PwC
Belfast, GB
ABOUT SHARON HARRIS
Sharon Harris 22 Shaftesbury Avenue, Bangor, BT20 3GA 07•••••••77 | s••••••••@gmail.com Professional Experience Operations Manager PwC | Feb 2018 – Present Spearhead talent attraction and delivery initiatives, specializing in contingent hiring and governance. Collaborate with business partners to deliver high-quality candidates for senior roles within tight deadlines. Provide interview support to optimize recruitment processes and ensure the selection of top talent. Maintain and refine business processes to mitigate risk and enhance operational efficiency. Trusted advisor across PwC, leveraging leadership and management expertise to drive business outcomes. Created and delivered training to stakeholders on various recruitment-related topics. Organized right-to-work checks across multiple locations for all new joiners Led teams of up to 20 staff, overseeing large-scale engagements with over 100 members. Managed stakeholder relationships and ensured delivery of quality outcomes for high-profile clients. Developed and executed training programs, enhancing team performance and alignment with business goals. Utilized operational excellence tools to resolve project issues quickly and efficiently. Monitored KPIs and quality standards, ensuring engagements stayed on track, on budget, and on time. Delivered impactful data-driven insights to clients, demonstrating project progress and achievements. Team Manager – Fraud Lloyds Banking Group | August 2013 – February 2018 Managed a team of 14, fostering a center of excellence for fraud management in Belfast. Conducted in-depth fraud investigations, addressing suspicious activity, money laundering, and first-party fraud. Developed and maintained team capabilities through training and coaching initiatives. Analyzed data to identify trends, implementing action plans to address areas for improvement. Ensured compliance with risk management policies, delivering excellent service while mitigating fraud losses. Promoted and managed change effectively, minimizing disruptions to colleagues and customers. Education & Certifications CIPD Level 5 Award in Human Resources Prince2 Foundation Certification ICA Certificate in Anti-Money Laundering Glenlola Collegiate (1981 – 1986) GCSEs: English Literature (C), English Language (C), Mathematics (C), History (B), Religious Education (B), Home Economics (B), Geography (A)
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