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Sharon Hamilton

Delivery Senior Director @Capgemini

Fort Worth, TX, US
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2022 — Present

Delivery Senior Director @Capgemini

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EDUCATION

N/A

Rochester Institute of Technology

Studied Business Administration

SKILLS

ManagementProduction SupportHpPeople ManagementTeam LeadershipRelease ManagementOutsourcingInformation TechnologyIncident ManagementService DeliveryTechnical SupportBusiness AnalysisGlobal DeliveryVendor ManagementProject DeliverySoftware Development Life Cycle (Sdlc)Business ProcessSlaItil CertifiedBusiness Process ImprovementService ManagementService DeskSystem AdministrationRequirements AnalysisItilProject ManagementTechnical LeadershipDisaster RecoveryProject Management Office (Pmo)Problem ManagementIT Service ManagementLeadershipChange ManagementEnd to End DeliveryIT StrategyProgram ManagementIT OperationsIntegrationIT OutsourcingSoftware Installation

ABOUT SHARON HAMILTON

Accomplished IT professional who offers documented achievements in: Executive Leadership • ITIL Management • Delivery Management • Red Account Turn Around • Release Management • Process Reengineering • Quality Management • Change Management • People Management • Facilitation • Global matrix team management • Release Management • Outsourcing • Business Process Management • Operations Management• Program and Project Management• SSAE18• PCIHigh energy leader with expertise in program management and delivery performance for both internal and external customers resulting in delivered commitments. Operations delivery management SME strong in integrating projects, people and processes to deliver projects on time within budget and with quality. Often sought out to quickly organize and manage chaotic, diverse, complex and troubled projects. Natural communicator with superior facilitation and presentation skills.

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