Sharon Fogel
Sr Operations Specialist (Part-time) - Kidney Transplant Clinic @Kaiser Permanente
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WORK HISTORY
Sr Operations Specialist (Part-time) - Kidney Transplant Clinic @Kaiser Permanente
San Francisco, CA, US
EDUCATION
Regis University
Bachelor of Business Administration (B.B.A.)
ABOUT SHARON FOGEL
I am an influential and versatile client services professional who leads teams and programs to exceed client expectations. With a proven background in streamlining operations and processes, I know how to deliver solution-focused results to complex problems and build positive, long-standing relationships with clients and team members. Throughout my career, I have worked in a client-facing role - whether internal (employees) or external (account management), and I thrive on the communication and collaboration necessary to deliver world-class customer service. I\'ve spearheaded many programs that led to positive, profitable outcomes, client care and account growth. I also achieve success in helping clients implement software and technologies that reduce manual processes and drive data analytics. I embrace the \"client first\" approach to everything I do in sales, service, and liaising with internal and external stakeholders. I lead by example and enjoy building long-lasting relationships. Key Strengths: Client Service | Operations & Process Improvements | Interpersonal & Communication Skills | Team Focus | Business Acumen | Customer Support | Product Implementations | Relationship Building | Cross-Functional Collaboration | System Support & Implementation | Client Experience | Customer Interviews | Data Analysis | Continuous Improvement
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