Sharon Elbaum Grant

Citigold/ Private Client Advocate at CitiPublished Author of “Just One More Day”, “Tear Stained Pages” and “Through the Eye of Love” Second Generation Speaker at Museum of Tolerance and Holocaust Museum of LA

Role
Citigold Client Advocate at Citi
Location
Thousand Oaks, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sharon Elbaum Grant

Being a published author of a trilogy of books, I have acquired valuable experience independently launching, marketing and promoting my three books at various book events and speaking engagements. My writing has also been featured in various articles, newspapers, magazines and blogs. As a Citigold and Citi Private Bank client advocate on the Personal Banking and Wealth Management Team, I provide premiere retail banking servicing by conducting investigations, researching and resolving escalated cases and dispute resolution. Most recently I achieved the Citi Bronze Award as Teamwork Champion for increasing Client Experience. “Sharon Riche has exemplified Citibank\'s values of Succeeding Together and Creating Excellence for our clients via her efforts in exceeding expectations in our Client Experience Sentiment results. She worked hard and went above and beyond in September 2023 in leading the client experience efforts on Team Cruz so that her results were Exemplary and that her whole team achieved the most collective improvement in CitiGold overall. This helps CitiGold to maintain and deepen its client base and ensure the future profitability of all our efforts. Thank you Sharon for all your efforts on Citi, and her clients, behalf.” As a passionate volunteer and to preserve my father’s legacy I am a second generation speaker for the Museum of Tolerance Witness to Truth series and I also do educational presentations at the Holocaust Museum of Los Angeles as a Descendent of Remembrance Speaker. Furthermore I am a member of Shoah Legacy Writers, an organization dedicated to preserving and sharing the stories of Holocaust survivors through their children\'s voices. I serve on the board of Hadassah and am a member of the Hadassah Writers Circle. Most recently I am the recipient of the 2023 President\'s Gold Volunteer Service Award which is issued by President\'s Council on Service and Civic Participation to recognize outstanding volunteer champions who have contributed 500 or more volunteer hours in a calendar year. I also incorporate my passion for helping others working as a distributor for Nu Skin Enterprises.

Experience

  1. Citigold Client Advocate

    Citi

    Apr 2022 — Present · Westlake Village, CA, US

Education

  • UCLA

    Bachelor of Arts - BA, Sociology and Business

    1984 — 1988

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Sharon Elbaum Grant — Citigold Client Advocate at Citi in Thousand Oaks, CA, US | Unifers