Sharon Coutts
Credit Manager @Plumbase
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WORK HISTORY
Credit Manager @Plumbase
Glasgow, GB
EDUCATION
Govan High School - Glasgow
High School
Stow College Glasgow
HND, Leisure Management
Chartered Institute of Credit Management
Affiliate, Credit Management
SKILLS
ABOUT SHARON COUTTS
As a Credit Manager at Plumbase, Plumbstore and AMS, part of UK Plumbing Supplies Ltd, I lead and manage the credit control function for over 140 branches across the UK. I oversee the accounts receivable (AR), branch banking, new accounts and legal. I also monitor and reduce the risk of bad debts, enforce credit policies, and liaise with internal and external stakeholders on credit-related matters.I have 25 years of experience in the merchant industry, having started Plumbing and Drainage Merchants Ltd (PDM Ltd) in as a branch administrator, then Purchase ledger and progressed into Credit Control at Plumbase in 2007. where I became Credit Manager in 2019. I have a proven track record of delivering excellent customer service, improving cash flow, and managing complex credit issues. I hold an ACICM qualification from the Chartered Institute of Credit Management (CICM), and I am skilled in using various accounting software and systems. I am passionate about credit management and committed to continuous learning and development in this field.
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