Sharon Cathcart
Retired Insurance Workflow and Operations Leadership Expert/Strategy and Implementation Expert
- Role
- Workflow Manager at Allstate
- Location
- Johnson City, TN, US
- LinkedIn followers
- 500 followers
About Sharon Cathcart
Experienced insurance professional with experience in casualty technical, claims operational management and workflow management.Strategist and organizational change expert. Experience in leading large scale change initiatives in casualty claims, claims operations, continuous improvement and workflow management.Process and people leadership in Workflow, claim operations and casualty claims.Casualty leadership in litigation, represented, unrepresented, bodily injury and un/underinsured motorist claims
Experience
Workflow Manager
Jan 2019 — Present · US
Manages workflow for employees in the casualty represented and litigation offices in the eastern half of the country and all the PIP/Med Pay operations countrywide. Prior workflow management experience with liability,unrepresented bodily injury, UM/UIM and homeowner’s liability
Education
Indiana University - Kelley School of Business
B.S.
Skills
- Leadership
- Umbrella Insurance
- Leadership Development
- Coaching
- Settlement
- Collaborative Problem Solving
- Claim
- Process Management
- Litigation Management
- Thought Leadership
- Claim Investigation
- Root Cause Problem Solving
- Subrogation
- Liability Analysis
- Commercial Insurance
- Insurance
- Claims Resolution
- Professional Mentoring
- Project Management
- Business Process Design
- Commercial Lines
- Claims Management
- Management
- Team Building
- Influence Others
- Continuous Improvement
- Litigation
- Property & Casualty Insurance
- Process Improvement
- Customer Service
- Training
- General Insurance
- Fraud
- Casualty Claims
- Fixed Annuities
- Casualty
- Liability
- Casualty Insurance
- Risk Management
- Property Damage
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