Sharon Moya Brewer
Client Success Specialist Case Manager @Open Door Group
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WORK HISTORY
Client Success Specialist Case Manager @Open Door Group
Vancouver, BC, CA
EDUCATION
University of Northern British Columbia (UNBC)
Bachelor of Science - BS
ABOUT SHARON MOYA BREWER
With a strong background in client advocacy, needs assessment, and relationship management, I am passionate about delivering exceptional customer experiences that lead to successful outcomes for both clients and businesses. My experience managing a diverse caseload of clients has honed my ability to tailor solutions, provide strategic recommendations, and foster long-term relationships. I thrive in dynamic environments, excelling at problem solving, data analysis, and collaborating with cross-functional teams to deliver results. My expertise includes: • Conducting comprehensive needs assessments to create personalized action plans • Building strong rapport with clients to support their career development and placement • Exceeding placement targets through strategic client management and retention initiatives • Leading workshops and providing coaching to optimize client performance • Proficiency in tools such as MS Office, Salesforce, ICM, and Zoom I am dedicated to understanding and addressing client needs, driving value, and building relationships that foster growth and retention. Let\'s connect!
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