Sharmitha Narendrakumar
Business Systems Analyst @TD
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WORK HISTORY
Business Systems Analyst @TD
Toronto, ON, CA
EDUCATION
Northeastern University
Master's degree, Analytics (Concentration in Artificial Machine Intelligence)
ABOUT SHARMITHA NARENDRAKUMAR
Hi, I’m Sharmitha An analyst with experience turning data and user issues into clear, actionable insights. I’ve worked on user analytics and dashboard automation using Python, SQL, Power BI, and PySpark. In my current role, I support enterprise systems by translating user-reported issues into user stories and acceptance criteria, managing Jira and ServiceNow tickets, and analysing data and system behaviour within Salesforce to drive effective fixes and improvements.What I bring:• Practical experience with predictive modeling and dashboard automation• Strong communication skills to translate data into clear recommendations• A learner\'s mindset and curiosity that keeps me exploring new tools and techniquesMy goal is simple: keep learning and keep improving while contributing meaningfully through data.
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