Sharmila Sarkar
Digital Transformation | Strategy & Ops | Founder’s Office | Ex-Cabin Crew | CRM | Martech | Stakeholder Management
- Role
- Senior Project Manager (Founder\'s Office) at GrowthJockey
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Sharmila Sarkar
A dynamic and people-focused Project & Delivery Manager with a unique career journey—8+ years in customer-facing leadership as a cabin crew, followed by delivering high-stakes digital transformation and SaaS projects across tech startups. Currently working in a Founder’s Office, I’ve led CRM, Martech, and IVR implementations that reduced operational friction by 15%, increased lead generation by 12%, and helped shape GTM strategy using research across EV, healthcare, and AI sectors. I bring the rare mix of strategic thinking, stakeholder alignment, and executional rigor, having collaborated with CXOs, tech leads, and cross-functional teams to move projects from idea to delivery—efficiently and impactfully. I\'m now seeking new opportunities where I can own and drive transformation, lead delivery in fast-paced environments, and continue helping businesses scale through smart processes and seamless execution.
Experience
Senior Project Manager (Founder\'s Office)
Oct 2024 — Present · Gurugram, IN
Researched healthcare, D2C, EV & AI sectors; created reports shaping GTM & product strategies via market & competitor insightsConverted research into strategic initiatives, enabling multi-million $ growth opportunities & validating hypotheses with stakeholdersDiagnosed key operational gaps and translated findings into CXO-ready insights, directly influencing top-level strategic decisionsManaged digital transformation across CRM, IVR & WABA systems; streamlined delivery and cut support ticket volume by 15%Led Martech automation projects that optimized campaign workflows, improving operations and increasing qualified leads by 12%Mentored and coached junior project managers; contributed to long-term roadmapping and cross-functional planning effortsBuilt business cases with data-backed insights for new product lines, supporting founder-level decisions on scalability and market entryFacilitated founder-led workshops and cross-functional sprints to align teams on strategic priorities, driving faster decision cycles
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelors in engineering
2011 — 2015
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