Sharmi Ghosh

About Sharmi Ghosh

Seasoned Leader with extensive experience in managing people, project delivery, operations, hiring, mentoring/training, business escalations, incident management and project management. With diverse technical and leadership experience across some of the best Tech organizations (PwC, Deloitte, Amazon & AWS), I bring unique skills and perspectives to the table. Zealous and competent individual with 11 years of experience in Software Development, Operations Management & Service Delivery Management. I am presently designated as Technical Operations Manager at AWS. In my previous engagement, I had lead the Deloitte Cloud Solution Delivery team, primarily tasked with designing, and developing solutions for end-client requirements, accelerating their Journey 2 Cloud.I have experience working Cloud Platforms like AWS & Azure, Frontend technologies like JavaScript, TypeScript, Angular 10 and NodeJS, Reporting Tools like SSRS, Microsoft Power BI, Tableau, QlikView, QlikSense & QuickSight, Databases like SQL, PostgreSQL Oracle and Mongo DB, DevOps like CI/CD pipelines, Kubernetes, Docker, Terraform, Ansible.Extensive & varied expertise in defining solutions across multiple domains like Tax, Real Estate, Pharma, Retail, Manufacturing etc.I consider myself to be an individual who is capable of working in a fast paced and ever changing environment. Always eager to learn about the latest platforms and technologies as they emerge.Specialties: Customer Relations Management Service Delivery Operations Strategic Planning & Execution People Management Performance Management Coaching and Mentoring Engineering Collaborations Escalation ManagementI am a sought-after public speaker, having made significant impacts by presenting at some of the largest conferences in the world, including AWS re:Invent. These platforms have allowed ma to share my knowledge and insights, helping developers to learn and build cutting-edge cloud solutions. Besides this, I am hard working with Never Say Die spirit, strong determination, work ethics and an optimistic outlook. One who is always looking for positive things in tight situations and constantly strives to be the best in anything that I do. I communicate effectively with the team and like to manage my team effectively and allow them to progress as far as they can.For any job opportunity or if you are interested in learning more about my skill sets or experience, please connect with me on LinkedIn, e-mail me at s••••••••@gmail.com

Experience

1. Senior Software Engineering Manager

   Amazon

   Oct 2025 — Present · Hyderabad, IN

Education

• Digital Scholar

  Advanced Digital Marketing Course

• Liverpool John Moores University

  Master of Business Administration - MBA, Business Administration and Management, General

• St. Thomas High School

  ICSE, Science

  2005 — 2007

• Caltech

  Post Graduate Program, Cloud Architect

• St Thomas High School

  ISC, Science

  2007 — 2009

• West Bengal University of Technology, Kolkata

  Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering

  2009 — 2013