Sharmistha Majumder
Scrum Master & Project Coordinator | Administrative & Customer Support | Agile Delivery in Healthcare, Education, Billing & Publishing | CSM | YouTube Silver Creator
- Role
- Customer Relationship Manager Senior Scrum Master at 24by7publishing.Com
- Location
- Greenville, NC, US
- LinkedIn followers
- 500 followers
About Sharmistha Majumder
I’m a Certified Scrum Master with cross-domain experience in healthcare, education…
Experience
Customer Relationship Manager Senior Scrum Master
Aug 2024 — Present · Kolkata, IN
As a Scrum Master, I support the publishing team in delivering book projects with greater focus, clarity, and consistency. I facilitate agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, and retrospectives to keep the team aligned and organized.My role involves coordinating between editors, designers, layout specialists, and project managers to ensure that tasks move smoothly through the pipeline. By applying agile practices, I help identify blockers early, track delivery milestones, and improve communication across departments.This approach has allowed us to manage multiple author projects in parallel while maintaining quality, meeting deadlines, and creating a more transparent publishing process for both internal teams and our global clients.
Education
INIFD Institute
Associate's degree, Fashion/Apparel Design
2002 — 2004
Calcutta University, Kolkata
Bachelor of Arts - BA, English Language and Literature/Letters
2000 — 2003
Rabindra Bharati University, Kolkata
Master's degree, English Language and Literature, General
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