Sharmee Mukherjee
- Role
- Senior Associate (Salesforce Practice) at Cognizant
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Sharmee Mukherjee
Accomplished Senior Business Analyst/Product Owner and Salesforce Certified Administrator…
Experience
Senior Associate (Salesforce Practice)
Sep 2021 — Present
Provide governance and project management services to help clients solve business problems. Collaborate with multiple cross-functional teams to analyze, build process flow, design, and develop business strategies in accordance with federal requirements and in the context of an Agile/Scrum delivery model. Work with business and development teams to understand production vision, requirements and road map analysis. Monitor progress of KPIs/KRIs with the Product team. Address and remove blockers and impediments to ensure continuous flow of work and team throughput. Drive a tight site release process with quality and efficient execution against deadlines. Design reports and Data visualization using Power BI, QlikView and Tableau. Manage risks, issues, contingency planning and mitigation management, project planning, budgeting, and forecasting. Define methods and procedures for ensuring high quality within the Salesforce CRM architecture including Releases, change management, SLA\'s, feedback loops and operational excellence in a continuous integration and deployment (CI/CD) environment. Worked on automating the loan origination process for Small Business which helped clients to secure $2.5 Mn worth of loans in a week. The new loan origination process was built in nCino and provided access to about 3.2K bankers nationwide. Create mapping and functional requirements documents for a new functionality known as Doc Prep to be built in Salesforce nCino. Assisted in UAT and UI Testing. Assisted business to understand inter-dependencies and worked to create a seamless origination process. Coordinate and work with UI designers to create a great user interface with satisfactory user experience.
Skills
- Key Account Management
- New Business Development
- Microsoft Office
- Recruiting
- Marketing Communications
- Team Management
- Business Strategy
- Email Marketing
- Product Development
- Microsoft Excel
- Negotiation
- Crm
- Key Account Development
- Market Research
- Trade Marketing
- Employee Relations
- Retail
- Product Marketing
- Powerpoint
- Distributed Team Management
- Public Speaking
- Microsoft Word
- Marketing Strategy
- Business Development
- Brand Management
- Distribution Strategies
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