Bhrigu Sharma
Fashion Associate @Walmart Canada
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WORK HISTORY
Fashion Associate @Walmart Canada
Oshawa, ON, CA
Providing excellent customer service by greeting customers in a polite and friendly manner, assisting them with product/service information, locating merchandise, making purchase decisions, resolving issues, and referring concerns where appropriate. • Contribute to a safe, clean, and hazard-free work environment by adhering to company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure. • Processing and stocking all fashion merchandise, ensuring proper fixtures and supplies are used and replaced as necessary. • Maintaining a clean and tidy salesfloor area for customers, merchandising non-modular fashion items and using proper signage as dictated by the modular (i.e. beanies). • Replenish seasonal merchandise in a timely manner, ensuring that the salesfloor is always well-stock and appealing to customers.
EDUCATION
Indian Institute of Banking and Finance
JAIIB / Diploma in Banking & Finance, Banking and Financial Support Services
UIET Panjab University
Bachelor's degree, Mechanical Engineering, 7.65
Indira Gandhi National Open University
PG Diploma, Crisis/Emergency/Disaster Management, A
D.A.V. Public School - India
Secondary School Certificate - 10th, Science, 88%
Indian Institute of Banking and Finance
CAIIB - Certified Associate of Indian Institute of Bankers, Banking, Corporate, Finance, and Securities Law
D.A.V. Public School - India
Senior Secondary School Certificate - 12th, Physics, Chemistry, Mathematics, 80%
Trent University
Master's degree, Management
ABOUT BHRIGU SHARMA
I am currently working at Walmart Canada. As a dedicated team member, I have a proven track record of providing excellent customer service. My expertise includes timely replenishment of seasonal merchandise to ensure the salesfloor is always well-stocked and appealing to customers. With my attention to detail and commitment to maintaining a clean and tidy salesfloor area, I am confident that I can add value to any organization. Before Walmart, I worked in Bank of India. Bank of India is a leading public sector bank in India with over employees, 5300+ branches all over India with more than $130 Billion business. Forbes recognizes “Bank of India” as one of the World’s Best Employer 2021. I am an experienced banker with great customer satisfaction record. Super skilled as banking teller supervisor and in managing cash department, cash transactions management, cash reconciliation, in processing and verifying financial documents. I am obsessed with sales. When I was working in the bank, I quickly realized sales is a part of everything. Once you realize what you are selling to a customer on a product, sales will be a SUPER POWER. I have experience in selling cross products like insurance, bonds, T-bills etc and promoting social schemes provided by Government of India as per the department of financial services like Atal pension yojana, PM jan dhan yojana, Suraksha Bima yojana, Mudra loans etc in my banking job, which taught me the lessons that come along with cold calling and relationship building. I carry these skills along with advanced problem solving in my current position. I have always wanted to be a salesperson! In my teens, the thought of wearing a formal suit and shoes while working on a deal elated me. I have a passion to learn about new products and brush my skills to provide utmost service to customers. I never shy away from striking a conversation and trying to know customer better. Lastly, I have seen sales representatives often get a bad reputation. However, if the process is done correctly and with the client’s best interest in mind, consultants will always win. After all, we are in the business of people and before you sell you first need to SERVE. Getting to know a client and properly qualifying their needs will set those apart from the disreputable every time. Sales and Customer relations are two of my passions and I enjoy helping my clients get to their ideal outcome in a fun and professional way!
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