Sharlette Taylor
Project Manager Southwest Power Pool
- Role
- Project Manager at Southwest Power Pool
- Location
- Little Rock, AR, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Project Manager
Sep 2023 — Present · US
Education
Strayer University
Master of Business Administration - MBA
2014 — 2015
University of Central Arkansas
Bachelor of Business Administration (B.B.A.)
Webster University
Master of Arts - MA
2017 — 2018
Skills
- Team Management
- Integration
- IT Service Management
- Change Management
- Outsourcing
- Crm
- Itil
- Outsourcing Management
- Software Documentation
- Process Improvement
- Analysis
- Cross-Functional Team Leadership
- Leadership
- IT Strategy
- Vendor Management
- Strategy
- Program Management
- IT Management
- Customer Satisfaction
- Training
- Troubleshooting
- Enterprise Software
- Facilitators
- Continuous Improvement
- Service Delivery
- Business Analysis
- Six Sigma
- Business Process
- Project Management
- Management
- Team Building
- Team Leadership
- Operations Management
- Quality Assurance
- Strategic Planning
- Customer Service
- Business Process Improvement
- Call Centers
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