Sharlena Potter
Sr Project Manager @TKS | Your digital auditors
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WORK HISTORY
Sr Project Manager @TKS | Your digital auditors
Charlotte, NC, US
Key Highlights• Led end-to-end delivery of complex IT and technology transformation projects, driving on-time, on-budget outcomes that enhanced client business performance and operational readiness.• Owned and refined the client onboarding process, ensuring seamless transitions from onboarding to delivery while setting clear expectations and accelerating time-to-value.• Mentored and coached junior project managers, elevating team capability and fostering a culture of accountability, collaboration, and continuous improvement.• Championed change management strategies to minimize disruption and maximize adoption of new systems, workflows, and technologies.• Partnered with cross-functional teams — including service delivery, engineering, and support operations — to coordinate resources and deliver cohesive technical solutions aligned with business objectives.
EDUCATION
Villanova University
Master's degree, Human Resources Development
University of South Florida Muma College of Business
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
Villanova University
Master’s Degree, Human Resource Development
ABOUT SHARLENA POTTER
I\'m a dynamic, people-focused leader with experience driving business transformation through operational strategy, sales leadership, and award-winning learning and development. I’ve built and led programs that don’t just teach — they inspire, transform, and deliver measurable impact across the enterprise.What I’m known for: Leading with vision and execution — from strategy to stakeholder alignment to team coaching Designing and delivering large-scale learning programs that engage, upskill, and accelerate results Driving cultural and business outcomes through training that sticks and operations that scale Being a trusted partner to executives and a mentor to future leadersMy superpower? Blending heart and data. I create spaces where people feel empowered to grow — while ensuring every initiative delivers clear ROI. Whether coaching high-potential talent or launching national learning strategies, I lead with purpose, precision, and people at the center. Let’s connect if you’re looking for a leader who builds capability, culture, and bottom-line results — and brings clarity and compassion to complex challenges.
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