Sharlandria S.

Benefits Service Manager @Benefitmall

Dallas, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2022 — Present

Benefits Service Manager @Benefitmall

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SKILLS

Strategic PlanningCloud ApplicationsContact Center ManagementWorkforce ManagementTime ManagementCall CentersOperations ManagementCustomer Relationship Management (Crm)Microsoft OfficeBusiness AnalysisAnalysisLeadershipCrystal ReportsBusiness ProcessContact CentersGenesysTechnical SupportProcess ImprovementHiringTelecommunicationsBudgetsForecastingRecruitingCrmHuman ResourcesProject PlanningTroubleshootingIvrVendor ManagementScheduling ToolsCustomer ExperienceSalesHealthcareManagementAvayaCoachingBusiness Process ImprovementCall Center Start-UpSaasCustomer Service

ABOUT SHARLANDRIA S.

With a proven track record in multi-channel contact center and retail operations…

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