Shari Byrnes
Lead Project Manager, PMP | Pursuing Project & Program Management Roles | Expertise in Leading Cross-Functional Teams, Risk Mitigation & Process Improvement | Driving Strategic & Tactical Results with Agility & Integrity
- Role
- Lead Project Delivery Manager - Mass Markets at AT&T
- Location
- Beaverton, OR, US
- LinkedIn followers
- 500 followers
About Shari Byrnes
I’m an enthusiastic and results-driven Lead Project Manager (PMP certified) who thrives…
Experience
Lead Project Delivery Manager - Mass Markets
Jan 2022 — Present · Tualatin, OR, US
Lead cross-functional teams to execute strategic marketing and product initiatives from concept to deployment, delivering high-value applications, customer-focused offers, and systematic enhancements. Focus on aligning projects with business goals, timelines, and quality standards while fostering collaboration across geographically dispersed teams.• Increased Customer Retention and Upgrades: Achieved a 20%+ boost in upgrade rates by delivering six Private Retention Offers targeted at specific customer segments, also increasing device installment plan adoption.• Expanded Market Share: Achieved a 55% increase in port-ins and 25% growth in total voice gross additions by launching three National Signature Offers designed to attract competitors’ customers.• Ensured Federal Compliance: Directed the completion of critical Postpaid wireless deliverables for the Affordable Connectivity Program (ACP), ensuring adherence to federal requirements and deadlines, and supporting low-income customer segments.
Education
Mt. Hood Community College
Associate of Science - AS
Portland State University
Bachelor of Science - BS
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