Sharea Hodges
Business Analyst @Accenture Federal Services
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WORK HISTORY
Business Analyst @Accenture Federal Services
EDUCATION
Towson University
Bachelor of Science (B.S.), Health Care Management
Towson University
Master of Science - MS, Applied Information Technology
SKILLS
ABOUT SHAREA HODGES
Business Analyst with 10+ years of experience supporting federal consulting and healthcare organizations through enterprise systems analysis, operational governance, and data-driven reporting. I specialize in translating complex business requirements into scalable system solutions using ServiceNow ITSM, SAP, and Power BI analytics.Throughout my career, I have worked at the intersection of technology, operations, and program delivery, helping organizations improve efficiency, strengthen compliance frameworks, and make better data-informed decisions.My expertise includes:• Business Systems Analysis• ServiceNow ITSM & Incident Management• SAP FI/FM Financial Systems• Power BI Dashboard Development• Requirements Gathering & Process Mapping• Vendor & Program Governance• Agile & UAT Support• Healthcare Systems & Operations
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