Sharea Hodges
Business Analyst | ServiceNow ITSM | SAP | Power BI | Federal Programs | Healthcare Systems
- Role
- Business Analyst at Accenture Federal Services
- Location
- Baltimore, MD, US
- LinkedIn followers
- 500 followers
About Sharea Hodges
Business Analyst with 10+ years of experience supporting federal consulting and healthcare organizations through enterprise systems analysis, operational governance, and data-driven reporting. I specialize in translating complex business requirements into scalable system solutions using ServiceNow ITSM, SAP, and Power BI analytics.Throughout my career, I have worked at the intersection of technology, operations, and program delivery, helping organizations improve efficiency, strengthen compliance frameworks, and make better data-informed decisions.My expertise includes:• Business Systems Analysis• ServiceNow ITSM & Incident Management• SAP FI/FM Financial Systems• Power BI Dashboard Development• Requirements Gathering & Process Mapping• Vendor & Program Governance• Agile & UAT Support• Healthcare Systems & Operations
Experience
Business Analyst
Mar 2025 — Present
Education
Towson University
Bachelor of Science (B.S.), Health Care Management
2015 — 2018
Towson University
Master of Science - MS, Applied Information Technology
2019 — 2021
Skills
- Event Planning
- Nonprofits
- Fundraising
- Higher Education
- Powerpoint
- Microsoft Excel
- Leadership
- Medical Terminology
- Customer Service
- Microsoft Word
- U.s. Health Insurance Portability and Accountability Act (Hipaa)
- Public Speaking
- Community Outreach
- Program Development
- Management
- Research
- Data Analysis
- Emr
- Healthcare
- Ehr
- Outlook
- Hospitals
- Data Entry
- Healthcare Information Technology
- Electronic Medical Record (Emr)
- Healthcare Information Technology (Hit)
- Healthcare Management
- Medical Coding
- Hipaa
- Teaching
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