Shardesh Kumar Pandey
Senior IT Executive | MBA IT & HR | ISO/IEC 20000 | ITSM | MCP | Power BI
- Role
- Senior Executive Information Technology at Vacmet India Ltd
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Shardesh Kumar Pandey
With over 15 years of experience in enterprise IT operations, I have built and supported…
Experience
Senior Executive Information Technology
Oct 2021 — Present · Indore, IN
Troubleshooting & Technical SupportDelivered assistance to more than 800 users in Plant operation, IT security checks & update various patches, Firewall and router configuration management and maintenance as per requirements. Assist the IT Manager to solve IT issues promptly Develop procedures and checklists for future references Develop expertise on all software and hardware used in Plants To act as the single point of contact for the service lines to drive Service Improvements plans and service continuity plans Install and configure SAP s4 HANA, Outlook 365, computer & Laptop hardware, software, systems, networks, printers, and scannersInstallation and configuration more then 1500 Phone network extension number and NEC PABX Device Installation and configuration more then 200 Camera network. NVR and SmartpPSS system, POE Switch New employ Face punching configuration in attendance machine and maintain employ records coordinate with HR team Management Support Arranging meeting facilities and other logistics for team meetings and workshops Managing a dynamic calendar, scheduling meetings and video conference calls Organizing agendas, documents and presentation materials for meetings Assist with implementation of items on department communication plan Monitor compliance to security and other mandatory policies Develop and carry out an efficient documentation and filing system
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