Sharath Raju
Senior AI Engineer - AI | LLM | Machine Learning | MLOps || Author on Udemy & Packt
- Role
- Gen Ai Engineer at Accenture
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sharath Raju
I’m a Staff AI Engineer with about 10 years of experience and passionate about using…
Experience
Gen Ai Engineer
Jul 2021 — Present · Hyderabad, IN
Collaborated on developing end-to-end GenAI and ML solutions to automate and enhance business decision-making, resulting in a 60% reduction in manual workload and faster time-to-insight- Led the design and deployment of a Retrieval-Augmented Generation (RAG) system for customer support and Churn model for Insurance client, integrating LangChain, OpenAI, and Pinecone, which improved response accuracy by 45% and reduced ticket handling time by over 50%- Built and fine-tuned custom LLM pipelines for use cases like resume screening, email generation, and document summarization, leading to a 3x improvement in operational efficiency across Account managers, underwriters and operations- Monitored model performance and deployment progress using MLFlow and integrated dashboards into JIRA for tracking issues, experiments, and sprint velocity, ensuring timely delivery- Collaborated cross-functionally with data, product, and customer teams to collect requirements, validate use cases, and iteratively fine-tune ML models and LLM prompts for production-grade performance- Mentored a team of junior ML engineers, providing guidance on GenAI architectures, embeddings-based search, prompt engineering, and scalable deployment strategies- Designed and implemented scalable ML APIs using Flask and FastAPI, integrating with cloud platforms (Azure/AWS) and vector databases to serve GenAI-driven applications- Deployed 7+ AI-powered workflows, including chatbots, document extractors, and smart assistants, ensuring secure, scalable, and maintainable solutions aligned with enterprise needs.
Education
Liverpool John Moores University
Master of Science - MS, Data Science(ML &AI)
International Institute of Information Technology Bangalore
Postgraduate Degree, AI and Machine Learning
Geethanjali College of Engineering and Technology
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering
2011 — 2015
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