Sharanjeet Kaur

Program Manager @Centum Learning Part Of Upgrad

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2021 — Present

Program Manager @Centum Learning Part Of Upgrad

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Independently oversee a team of 20 direct and 200 indirect staff to manage a mid and large-scale community development/skills/literacy program with a INR 350 million/$4.2 million program budget • Develop program objectives, goals, and strategies in alignment with organizational objectives. Create a comprehensive program plan, including timelines, milestones, deliverables, and resource requirements • Define program governance structure, communication plan, and stakeholder engagement strategies • Recruit and hire personnel on company roles and contract through Service Level Agreements, adding valuable talent to department. • Manage the professional development and training of staff, including internal program and staff evaluations, to drive productivity and effectiveness • Identify and engage key stakeholders, including executives, project sponsors, and team members. • Establish and maintain strong relationships with stakeholders, managing their expectations and providing regular updates on program progress. • Conduct stakeholder meetings, workshops, and presentations to gather feedback, address concerns, and align program objectives. Implement and manage changes and interventions, achieving program goals. • Identify risks and develop and implement contingency plans. • Prepare project status reports and communicated updates to stakeholders

EDUCATION

N/A

GNPS Rajouri Garden, New Delhi

MBA (HR), MCA, B.Com, GNIIT

ABOUT SHARANJEET KAUR

With over 15 years of experience in IT, Learning & Development, and skilling domains, I am a seasoned Program Manager who leads impactful changes and delivers sustainable results. Currently, I oversee a mid and large-scale community development/skills/literacy program with a $4.2 million budget at UpGrad Centum, a leading online education platform. In this role, I develop program objectives, goals, and strategies in alignment with organizational objectives, create a comprehensive program plan, and manage a team of 20 direct and 200 indirect staff. I also recruit and hire personnel, manage their professional development, and ensure quality and compliance standards. Additionally, I leverage my skills in project management, training strategy, and customer relationship management to coordinate with internal and external stakeholders, communicate with clients, and monitor program progress and performance. I am passionate about cultivating talent, driving growth, and transforming projects into catalysts for progress.

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Sharanjeet Kaur — Program Manager at Centum Learning Part Of Upgrad in Toronto, ON, CA | Unifers