Sharan Shetty
Server Trainer @Udupi Madras Cafe
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WORK HISTORY
Server Trainer @Udupi Madras Cafe
Mississauga, ON, CA
Accounting: Expertly managed customer payment processing and daily cash report reconciliation, ensuring precise financial transactions and seamless collaboration with the manager.Customer Service: Deliver outstanding guest experiences: greet, register, and assign tables, expertly answer inquiries about menu items, dish recommendation, enhancing customer satisfaction by 40%.Fast-Paced Environment: Effectively prioritize and manage concurrent tasks, ensuring rapid food service as well as fulfilling take-out orders prior to deadline, increasing customer footfall by 45% Health and Safety: Reduced health and safety complaints from customers as well as health inspectors by an impressive 20% through diligent enforcement of protocols and standards across the kitchen and dining area.Onboarding: Facilitating a seamless integration of new employees into the organization, enhancing the onboarding experience and reducing turnover within the first two weeks, with effectual training and positive reinforcement.
EDUCATION
George Brown Polytechnic
Diploma of Education, Human Resources
ABOUT SHARAN SHETTY
I am an emerging HR professional with hands-on experience in recruitment, onboarding, and administrative support, backed by a Human Resources Diploma from George Brown College. Currently working as an HR Recruitment Intern at GAOTek Inc, I support end-to-end hiring activities including sourcing, job posting, resume screening, interview coordination, and candidate communication—strengthening my talent acquisition and HR operations skills.My background in customer service and administrative coordination has helped me develop strong communication, multitasking, and stakeholder management abilities. At Udupi Madras Café, I trained new employees, improved customer satisfaction, and enhanced operational efficiency in a fast-paced environment. At the George Brown HR Club, I managed communications, sourced candidates, and supported executive teams to streamline processes.I bring a combination of HR knowledge, technical skills (Dayforce, HRIS, Excel), and practical experience that allows me to contribute effectively from day one. Passionate about people, learning, and organizational growth, I am eager to apply my skills in recruitment, HR coordination, and employee experience roles.If you’re looking for a motivated HR professional who is adaptable, detail-oriented, and committed to continuous improvement — let’s connect.
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