Sharad Jain
Senior Director Delivery Partner @Infosys
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WORK HISTORY
Senior Director Delivery Partner @Infosys
Raleigh, NC, US
Orchestrate the Managed Services delivery and nurtured client relationships for Insurance portfolios, holding P&L accountability of $100-120 million annually- Heading Application Development, Digital transformation, Production operations and transformation initiatives for multiple large Insurance clients- Spearheaded a major transition and transformation initiative, seamlessly taking over Application Maintenance and support services for 500+ mission critical applications from an incumbent vendor of a decade- Assisted clients in extending its core products into new markets and drive innovations in its brand and products for customers worldwide- Manage and monitor operational metrics including revenue, profit margins, revenue productivity and account receivables- Developed and executed financial modeling strategies, resulting in a remarkable 40% cost savings over a 3-year period through the strategic application of Lean principles, automation, optimization, and transformation- Implemented rigorous measures to reduce manual activities, achieving an impressive 30% reduction in manual workload- Championed Agile implementation for ensuring faster time to market and meeting customer needs- Demonstrated proficiency in IT service management best practices, with a comprehensive understanding of Incident Management and ITIL methodology- Leveraging AI across Business processes, Application Development lifecycle for faster time to market and more resilient IT systems.
EDUCATION
Duke University - The Fuqua School of Business
Master of Business Administration, Strategy and Negotiations
Indian Institute of Technology (Banaras Hindu University), Varanasi
Bachelor of Technology, Materials Sciences
ABOUT SHARAD JAIN
As a Delivery Partner at Infosys, I lead large-scale Technology transformation, Production operations programs for Fortune 500 clients, with a focus on driving innovation, operational excellence, and business growth. I have successfully delivered over $100M in revenue via Managed Services construct, managed a team of 500+ professionals, and received the Infosys Excellence Award for my outstanding performance.My core competencies include delivering high-quality products and services, managing complex and diverse transformation programs, overall PnL accountability, evaluating and implementing new technologies, and collaborating with cross-functional teams and stakeholders. I am passionate about creating value for my clients and my organization, and I strive to achieve excellence and innovation in every program I undertake. My goal is to leverage my IT and product/project management expertise to drive business growth and transformation for Infosys and its clients.
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