Sharad Goyal
Transportation Specialist I (ROC Operations)|| Former MLD Associate (Tron associate) at Amazon Development centre pvt Ltd || Open to work ||
- Role
- Transportation Specialist at Amazon
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Sharad Goyal
As an Amazon Transportation Specialist ROC (Relay Operation Center), I am dedicated to ensuring the seamless movement of goods through efficient transportation management. With a keen eye for detail and a strong understanding of logistics, I excel in coordinating transportation operations to meet the needs of Amazon\'s vast network. I thrive in a fast-paced environment and am committed to delivering exceptional service while optimizing routes and maximizing efficiency. With a passion for problem-solving and a collaborative mindset, I am always looking for ways to improve processes and drive success in the transportation industry.
Experience
Transportation Specialist
May 2024 — Present · Hyderabad, IN
Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) through various mediums such as tickets, emails, cases and outbound calls.• Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.• Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.• Develop and/or understand performance metrics to assist with driving business results.• Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by ROC.• Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.• Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.• Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly
Education
Chamelidevi Group of Institutions, Gram Umrikheda, Near Toll Naka, Khandwa Road, Indore 452020
Bachelor of Engineering - BE
2013 — 2017
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