Shara D.
Account Manager | Account Retention & Revenue Expansion in SaaS | Top 5% Performer
- Role
- Account Manager - Enterprise at ZoomInfo
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Shara D.
I’m a quota-carrying Account Manager with 5+ years in SaaS and a track record of protecting and expanding revenue across complex accounts.My work centers on:– Revenue retention and renewal strategy– Expansion through cross-sell, upsell, and contract optimization– Forecast discipline and executive-level account planningI treat renewals as a commercial motion, not a support function. My strength is identifying risk early, aligning solutions to customer priorities, and growing accounts in ways that are durable, measurable, and forecastable.
Experience
Account Manager - Enterprise
Nov 2022 — Present
Founding member of the Renewals team. Own enterprise account portfolios driving expansion, renewal, and retention through usage analysis, contract strategy, and proactive risk management.134% FY 24125% FY 23119% H2 23$7M+ CW ARR FY ‘23$10M+ CW ARR FY ‘24$18M CW ACVStack rank:#1 ACV all segments H1 23#5 % to quota all segments FY 23#1 ACV in segment FY 23, Q1 24
Education
Baruch College
Bachelors of Arts; Business Communication with a specialization in Corporate Communication, Corporate Communication, Psychology
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