Shaquana Johnson
Assistant Community Manager | Luxury Residential & Multifamily Properties
- Role
- Assistant Community Manager at Greystar
- Location
- Jersey City, NJ, US
- LinkedIn followers
- 500 followers
About Shaquana Johnson
I take a results-driven approach to multifamily property management, focusing on streamlining operations and enhancing resident satisfaction. With several years of experience in the industry, I’ve managed financial performance, led cross-functional teams, and ensured leasing compliance across diverse portfolios.In my current role as Assistant General Manager, I’m focused on optimizing property value and operational efficiency. I support capital improvements, mentor on-site staff, and foster a strong team culture—all with a commitment to delivering strategic results and creating a positive living experience for residents.
Experience
Assistant Community Manager
Mar 2025 — Present
Oversee day-to-day operations for a high-volume, 500+-unit residential property, supporting all departments to ensure consistent service delivery and operational excellence.Manage financial performance by monitoring budgets, controlling expenses, reviewing variance reports, and assisting with monthly ownership reporting—contributing to NOI growth and cost containmentLead cross-functional coordination between leasing, maintenance, resident services, and concierge teams to maintain a seamless resident experience and reduce service disruptions.Conduct property inspections, audit files, and lead operational checklists to ensure readiness for compliance reviews, safety standards, and company benchmarks.
Education
Hudson County Community College
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
2011 — 2013
Skills
- Leadership
- Marketing
- Microsoft Office
- Sales
- Pos
- Yardi
- Event Planning
- Customer Retention
- Customer Service
- Microsoft Word
- Time Management
- Fashion
- Lead2lease
- Microsoft Excel
- Powerpoint
- Public Speaking
- Photoshop
- Troubleshooting
- Filing
- Merchandising
- Onesite
- Weblisters
- Photography
- Ops
- Bluemoon
- Customer Satisfaction
- Social Media
- Research
- Telephone Skills
- Teamwork
- Policy
- Real Estate
- Access
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