Shaquana J. Smith
Manager, Internal Investigations
- Role
- Manager, Internal Investigations at Charles Schwab
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Shaquana J. Smith
I received my Bachelor of Science degree in Business Management from Grambling State…
Experience
Manager, Internal Investigations
Nov 2018 — Present · Austin, TX, US
Lead in conducting highly confidential internal investigations; research, collect and document all necessary evidence; conduct interviews of parties related to the matter; compose comprehensive, high level investigative reports documenting relevant facts and information pertaining to the matter. Coordinate and collaborate with subject matter experts and human resources. Present investigative findings and case overviews to management as well as partners within compliance, legal, human resources, and the business. Identify process risks and control gaps and communicate findings to management. Propose updates to guidelines and procedures as necessary.Assist with report preparation, including gathering metrics and statistics. Partner with compliance personnel in response to regulator requests.
Education
Grambling State University
Bachelor of Science - BS, Business Administration and Management, General
2007 — 2011
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