Shanu Nisam

About Shanu Nisam

I\'ve spent nearly 4 years turning messy business requirements into enterprise software that actually works — at scale, under pressure, and with real results. At Conduent, one of the world\'s largest business process services firms, I build and support mission-critical applications used across industries. In my current role, I\'ve helped improve client process efficiency by up to 30% through automation and workflow redesign — not by writing more code, but by writing the right code. My stack.NET | Angular | SQL Server | Azure | ASP.NET Web API | C#| TypeScript | Dapper | Hangfire.Before Conduent, I was at Onesoft Technologies building ERP, CRM, and POS systems from the ground up — learning fast, shipping often, and collaborating closely with senior engineers to ship reliable software end-to-end. What drives me isn\'t just shipping features. It\'s building systems that don\'t break when traffic spikes, don\'t leak data when it matters most, and don\'t become someone else\'s debugging nightmare six months later. I\'m also genuinely excited about AI and what it means for enterprise software. I\'m actively exploring how AI-driven tooling can be layered into traditional.NET/Angular architectures to make applications smarter — not just faster. I\'m currently targeting Senior Software Engineer / Senior Full-Stack Developer roles where technical depth matters, cross-functional collaboration is the norm, and the work has real business impact. Want to connect or explore opportunities? Send me a message — I reply.

Experience

1. Application Developer and Support Engineer 1

   Conduent

   Jun 2024 — Present · Kochi, IN

   Engineered workflow automation features across GRS, FMEA, and DRM platforms, directly contributing to a 30% improvement in client process efficiency — measured across multiple business-critical deployments.• Reduced application downtime and improved API response times by identifying and resolving performance bottlenecks in.NET backend services and SQL Server queries, resulting in measurably faster load times for end users.• Led security enhancements across 3+ enterprise applications, hardening authentication flows and data handling practices to meet compliance requirements and reduce vulnerability exposure.• Leveraged Microsoft Azure services to support deployment pipelines and cloud-hosted application infrastructure, contributing to improved system reliability and reduced manual release overhead.

Education

• NILGIRI COLLEGE OF ARTS AND SCIENCE, THE NILGIRIS

  Bsc computer science, Computer Science