Shanuddin Saudagar

About Shanuddin Saudagar

Accomplished Senior Account Manager at Cyient with expertise in sales, project management, and quality management. Over 2.5 years of experience driving account growth, managing revenues, and strengthening customer relationships. Certified Lead Auditor with a proven ability to collaborate with teams to deliver tailored solutions and optimize account profitability.With a career spanning multiple leadership roles, including Key Account Director and Senior Project Manager, extensive expertise has been demonstrated in managing key customer accounts, ensuring project efficiency, and promoting innovative solutions. Dedicated to fostering strategic partnerships and delivering high-quality results for organizational success.

Experience

1. Senior Account Manager, Sales (Gtm)

   Cyient

   Apr 2023 — Present · Mumbai, IN

   Roles and responsibilities:Role Description:* Primary relationship holder for an account; owns, leads and manages revenues (EN primarily) and their profitability* Strengthens relationships with existing customers, and maintains a strong pipeline for growth through new offerings and solutions* Build in-roads in existing accounts, to cross-sell offerings/solutions and expand EN revenuesKey responsibilities:* Drive account growth with focus on renewals and selling new offerings and solutions - Collaborate with Presales to identify services/offerings and solutions/value proposition to take to the customer based on customer requirement & draft RFI response - Drive renewal through overall pursuit strategy, solution due diligence/contract assurance review via coordination with Cluster/BU Head* Drive Five Pillar EN revenue by coordinating with Horizontal Sales team and CSP, respectively* Drive OI for growth offerings and solutions in coordination with Technology Org and coordinate with Tech Evangelists to drive conversations with customers* Drive customer satisfaction along with Client Success Partner by being primary relationship holder with account stakeholders* Orchestrate account governance activities -Develop robust account plan with inputs from Cluster/BU Head; Determine review cadence and KPIs to be monitored with Client Success Partner - Perform contract assurance review: Root cause identification for red accounts/deviation of sold vs. actual margin; escalate to leadership (Cluster/BU Head)-Orchestrate MBRs & QBRs as stated in SLA; present MBR/QBR with Client Success PartnerKey Metrics:KPIs:1. Invoiced revenue 2. Gross Margin% 3. DSO: Timely collections 4. Customer satisfaction (CSAT, NPS)KRAs:1. As-sold margins2. Order Intake3.% Variance in forecasted Vs. actual revenues4.% Variance in forecasted Vs. actual gross margins5. Number of renewals

Education

• Bachelor's Degree (Mechanical) from Dr. D. Y. Patil College Of Engineering & Technology

  Bachelor's degree, Mechanical Engineering

  1995 — 2000

• Shivraj College of Science & Commerce.

  Higher Secondary College., Science

  1990 — 1992

• Trinity Academy of professional training, Pune

  Autonomous Post- Graduate Diploma in Piping Design Engineering & Construction.

  2007 — 2007

• Sadhana highschool, Tal: Gadhinglaj. Dist:Kolhapur

  Upto 10th, High School/Secondary Diplomas and Certificates

  1980 — 1990

Skills

• Engineering
• Piping
• Power Plants
• Microsoft Office
• Project Engineering
• Gas
• Pdms
• Energy
• Microsoft Excel