Shanti Huang

Business Analyst, Consumer and Business Banking Division

Role: Front Desk Supervisor at Aimbridge Hospitality
Location: Brea, CA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Front Desk Supervisor
Aimbridge Hospitality
Feb 2023 — Present
Deliver a consistent 5% increase in revenue and occupancy through salesmanship and proactive monitoring of projected forecasts. Oversee the tracking process of over 45+ guests per day’s reimbursements, deposits, payments, and inventory during daily night audit, resulting in successful control over the maintaining and balancing of guest accounts. Trained 5 new employees while maintaining excellent guest services through unrelenting hospitality and quick problem solving.

Education

California State Polytechnic University-Pomona
Bachelor's degree, Hospitality Administration/Management

Contact information

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s••••••••@aimbridge.com
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Current company

Aimbridge Hospitality

Hospitality · 7.6K employees · Plano, Texas, United States

At Aimbridge, hospitality is at the heart of everything we do. As the world's leading global hospitality management company, we are dedicated to being the most trusted hotel operator and employer in the industry. With a portfolio of over 80 respected hotel brands and a commitment to creating exceptional guest experiences, we focus on strong relationships with our partners and creating a strong culture for our team members. Join us in setting the new standard for hospitality excellence, where trust is the foundation of our success story. Aimbridge is a place for growth. Associates can join at any level and rise to be their best while helping to define hospitality with a global leader. Here, people can learn while they earn with some of the best team members around. We encourage our talent to become better and grow every day by providing access to the training and technology they need to shine. At Aimbridge, people can take their careers to the next level, knowing they’ll have our strength and size to back them up. Our passion to innovate and grow as a best-in-class hospitality services organization means there are more ways to build your strengths and capabilities. Our team-oriented environments are filled with people who are succeeding together as they develop and strengthen skills through our onboarding and industry-leading training. Employees’ commitment to guests, owners, and each other is the foundation of our shared success. Aimbridge is the kind of place people describe as a community with shared values. We aspire to make all of the locations we manage feel like places where everyone belongs. Our properties and workplaces are often right down the street in the neighborhoods in which our people live. Team members are as diverse as the properties in which we operate. We have an inclusive workplace that ensures collaboration and support. Together we extend this welcoming spirit to every person and place we serve.

aimbridgehospitality.com

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Experience

Front Desk Supervisor

Education

California State Polytechnic University-Pomona

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