Shanti Behera
- Role
- VP, Business Technology Senior Manager at KeyBank
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
Experience
VP, Business Technology Senior Manager
Jun 2022 — Present
Business Technology Senior Manager for leading Contact Center & Cloud technologies in Key Voice & Chat division leading CCaaS/CPaaS.
Skills
- Contact Center Management
- Web Applications
- Representational State Transfer (Rest)
- Ivr
- Sdlc
- Voicexml (Vxml)
- Springsource
- Relational Databases
- Genesys Framework
- Service-Oriented Architecture (Soa)
- Java Enterprise Edition
- Cxf
- Axis2
- Websphere Application Server
- Java Web Services
- Enterprise Architecture
- Software Development Life Cycle (Sdlc)
- J2ee Web Services
- Core Java
- Web Services
- Web Development
- Design Patterns
- Open Source Software
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