Shanteria Ivery

About Shanteria Ivery

Experienced learning and development leader, program coordinator, and student mentor with a passion for creating engaging educational experiences for both students and educators. Adept at curriculum design, leadership development, and program coordination, I specialize in optimizing training programs and engagement. Committed to equity-centered learning environments, I ensure programs are inclusive, structured, and meaningful for all participants. I believe in equipping students and educators with the tools to thrive in dynamic learning environments. My approach emphasizes mentorship, hands-on experiential learning, and leadership development, ensuring that all learners—regardless of background—feel supported and empowered. Through my experience in youth engagement, faculty training, and community programming, I create enriching opportunities that foster growth, confidence, and belonging.

Experience

1. Product Support Supervisor & Training Lead

   Lexia Learning

   May 2022 — Present · Brooklyn, NY, US

   Spearheaded the design and facilitation of professional development training programs for 2 teams, ensuring staff and faculty receive targeted training and coaching.• Successfully hired, onboarded, and trained 10+ contract positions for peak business seasons, creating structured hiring processes and training initiatives that streamlined operations.• Developed and maintained a 96% verified knowledge base in Guru, increasing accessibility to accurate information and reducing support resolution times.• Established PS Small Groups training initiative, fostering team collaboration through interactive learning experiences, improving engagement and participation rates.• Conducted monthly 1:1 coaching sessions and performance evaluations, ensuring continuous improvement and support for educators and staff.

Education

• University of Central Florida

  Bachelor of Education - BEd, Education