Shantelle Minott
Senior Technical Support | Client Services | Customer Engagement Agile in Meeting KPIs
- Role
- Senior Technical Support Specialist at Conduent
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Shantelle Minott
Hello! I\'m Shantelle, a former Product Data Officer adept in project management and driven by KPIs and customer growth. With over a decade in customer service and sales, I focus on elevating customer relations through diverse marketing channels. My experience as a Product Data Officer has honed my project management skills, ensuring seamless execution and surpassing performance goals. I thrive on understanding customer dynamics and leverage insights to drive strategic decisions. Passionate about utilizing marketing channels for impactful engagement, I\'m eager to contribute my expertise to a team dedicated to innovation and excellence. Let\'s connect to explore how I can add value to your projects.
Experience
Senior Technical Support Specialist
Jul 2025 — Present · US
Education
University of Technology, Jamaica
Bachelor of Business Administration (B.B.A.)
2015 — 2019
Skills
- Microsoft Office
- Sales
- Team Building
- Call Centers
- Customer Retention
- Customer Service
- Marketing
- Leadership
- Customer Satisfaction
- Time Management
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