Shantanu Sardesai
- Role
- Director Software Engineering at ServiceNow
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Shantanu Sardesai
As a software engineering leader with extensive experience in developing and delivering new and innovative high availability distributed systems and cloud products, I have been influential in significantly increasing customer value across multiple platforms. I have over 17+ years of experience in leading and mentoring cross-functional, diverse teams that have gone on to be high performing and award-winning, achieving significant results both individually and as a team. I know the mark of a great leader is one who is willing to continually invest in their team, which is why I make it a point to ensure there is always an emphasis on continuous improvement in order for continual success. Some of my key achievements include: 17+ years of experience in leading and mentoring cross-functional, and award-winning high performing teams of upwards of 25+, both on and offshore for Fortune 100 companies such as Microsoft Optimized Security product portfolio, enhancing engineering efficiency and reducing support calls by 40% while cutting Keep-the-Lights-On (KTLO) costs by 25% Improved customer onboarding experience by reducing Vantage Analytics\' service provision time by 90% Increased availability of data services by architecting and delivering Compliance Mode Failover/Failback, Service Replication, and other major data management features Improved availability of Azure based device configuration management service – Windows Intune, by designing and implementing Service Health Monitoring and Alerting Introduced multi-million-dollar cost savings for windows enterprise customers by incubating, architecting, implementing, and delivering Microsoft’s solution to remotely deploy OS to hundreds of computers simultaneously, saving hundreds of man hours and leading to multiple patents Implemented distributed fault tolerant parallel processing systems leading to several research publications I am interested in connecting with other like-minded professionals in my field. Feel free to contact me through this profile if you wish to connect.
Experience
Director Software Engineering
Jan 2021 — Present · Kirkland, WA, US
Leading engineering teams for developing revenue-generating security products within the Platform Security business at ServiceNow. Leading initiatives that have resulted in 50%-250% revenue growth for key security offerings such as Cloud Encryption and Column Level Encryption, while also securing strategic customer acquisitions.Key contributions include establishing product roadmaps, consolidating offerings to maximize engineering impact, and optimizing investments by reducing Keep-the-Lights-On (KTLO) efforts. These initiatives have strengthened product positioning, enhanced customer adoption, and increased overall business impact.
Education
Arizona State University
PhD, MS, Computer Science - Distributed Systems, OS Internals, Database, Programming Language Design
Devi Ahilya Vishwavidyalaya
Bachelor of Engineering (B.E.) , Computer Engineering, SGS Institute of Technology & Science
Devi Ahilya Vishwavidyalaya
Industrial and Business Management Diploma, Industrial and Business Management
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