Shantanu Kshire
Software Engineer @Meta
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WORK HISTORY
Software Engineer @Meta
London, GB
SWE for Monitoring & Observability Infrastructure org at Meta.I am Engineer in Service Health product which is Tier-0 internal Apache Thrift service at Meta.• Service Health team focuses on preventing code/config changes from breaking Meta\'s production systems.• Improved backend system that runs A/B comparison tests on every code and config change at Meta.• Delivered multiple backend service improvements using Python, C++ and Hack/PHP application stack.• Developed Data Pipelines using Python, Hive and SQL to propagate Regional health check metrics into OneMonitoring dashboards, achieving 100% visibility into critical quality signals including False Positive Rate (FPR), Precision and Recall for all services at Meta.Health Check Mate - AI Agent• Led overall ideation and development of AI Agent - Health Check Mate using LLM model OpenAI GPT-4.1.• Agent is deployed internally at Meta to investigate health check failures, supporting 150+ WAU and 500+ MAU.• Improved agent responses using in-context learning techniques including Prompt engineering and Retrieval-Augmented Generation (RAG).• I developed and integrated multiple Data retrieval tools, enabling the agent to query HiveQL, SQL, and RPC-based services, to accelerate debugging for health check failures.I also worked as Product Engineer for SEV Manager - Meta’s core incident response product.• I improved SEV search reliability and correctness by enhancing Elasticsearch indexing and increased Unit and E2E test coverage from 20% to 80%.• Proposed and built a GenAI LLM-powered tool to accelerate product hierarchy migrations, significantly reducing manual effort and operational toil.• Led company-wide migration achieving 100% deprecation of a legacy Python Thrift service used by 210+ teams with 1.4K+ call sites.• Implemented codebase dependency crawler to detect service usage and landed 200+ automated diffs using Python LibCST, driving deprecation at scale.
EDUCATION
Veermata Jijabai Technological Institute (VJTI)
Master of Technology - MTech, Computer Engineering
Datta Meghe College of Engineering CIDCO Sector III Airoli Navi Mumbai 400 708
Bachelor of Engineering - BE, Computer Engineering
SKILLS
ABOUT SHANTANU KSHIRE
I’m a Software Engineer at Meta, based in London, UK with 9+ years of experience designing, building, and scaling software solutions across global tech giants—Meta, Google and Amazon.At Meta, I work in the Monitoring & Observability (M&O) org, focusing on safeguarding production systems via the Service Health team. Our mission is to shift left and prevent breaking changes, ultimately minimizing SEVs and improving service resilience. I\'ve also contributed to Meta’s central incident management tool (SEV Manager), driving improvements in system reliability, developer experience, and AI-based tooling.Prior to Meta, I spent nearly 4 years at Google, where I led AI security initiatives within Google Cloud. I built the Proof-of-Concept for Model Armor, which today is a fully managed Google Cloud service aimed at improving the security and safety of AI applications. I was also responsible for the Public API design for Model Armor service, shaping Google Cloud\'s approach to secure GenAI workloads. I also worked on Cloud Key Management Service (Cloud KMS), a foundational part of GCP’s cryptographic infrastructure.Earlier in my career at Amazon, I worked on Kindle product enhancements, improving the rendering experience for ebooks. I’ve also delivered large-scale backend and full-stack systems at Oracle and Dassault Systèmes.I hold an M.Tech in Computer Engineering and thrive at the intersection of System design, Security, Reliability and AI safety.Key Areas: Cloud Infrastructure, AI Security, Observability, Distributed Systems, Incident Management, GenAI Trust & Safety, Backend Development, C++, Java, Python, SQL, CUDA, REST, RPC, React, Web Technologies
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