Shantanu Verma
Senior Solution Delivery Lead - Cyber Risk | Identity Access Management & Directory Services
- Role
- Senior Solution Delivery Lead - Cyber Risk at Deloitte
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shantanu Verma
Hi, I’m Shantanu — an IAM specialist with over 9 years of experience in the identity…
Experience
Senior Solution Delivery Lead - Cyber Risk
May 2022 — Present · Gurugram, IN
I lead the directory services workspace and offshore operations, driving critical improvements across infrastructure, security, and automation.Key responsibilities and achievements include:Vulnerability Remediation & Hardening: Identified and remediated directory-related vulnerabilities; disabled anonymous and non-SSL connections to enhance overall security posture.Infrastructure Upgrades: Performed system upgrades, including OS patching, PingDirectory version upgrades, and Java runtime updates across environments.Certificate & License Management: Handled end-to-end SSL certificate lifecycle, including renewals and deployment, along with timely updates of license keys.Disaster Recovery & Resilience Planning: Participated in annual DR exercises and developed isolation/resiliency strategies to ensure high availability and business continuity.Service Improvements: Continuously analyzed existing setups to identify optimization areas and introduced process improvements for stability and scalability.Automation & Workflow Optimisation:Automated manual operational tasks and collaborated with ServiceNow teams to design and enhance request workflows, reducing response time hop’s and and effort.Incident Management: Led troubleshooting and resolution of critical incidents impacting directory services, minimizing downtime and business impact.Team Leadership: Provided technical guidance to the offshore support team, ensuring smooth operations and adherence to SLAs.
Education
Vidya College of Engineering
Bachelor's degree
2012 — 2016
Skills
- Unix
- Motivational Speaking
- Mobile Devices
- Positive Psychology
- Project Team Management
- Windows
- Eclipse
- Microsoft Word
- Team Leadership
- C++
- Adjustable
- Dreamweaver
- Softerra Ldap Browser
- Leadership
- Teamwork
- Team Management
- C
- Microsoft Office
- Ldap
- Mongodb
- Ldap Browser
- Microsoft Sql Server
- Netbeans
- Social Media
- Public Speaking
- Powerpoint
- Microsoft Excel
- Perl
- Sailpoint
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